Support

We are committed to providing timely and effective support to ensure your development experience is smooth and productive. Our support team is available to assist you with any questions or issues you may encounter.

Preferred Contact Method: Live Chat

For the fastest response, please use our live chat feature available through Intercom. This allows us to provide real-time assistance and quickly address your concerns.

Support Timeframes:

• Live Chat: Typically responds within 1 hour during business hours (9 AM - 5 PM, Monday to Friday).

• Slack Chat: Typically responds within 1 hour during business hours (9 AM - 5 PM, Monday to Friday).

• Email Support: If you prefer, you can also reach us via email. We aim to respond within 24 hours on business days.

We appreciate your understanding and look forward to helping you!