# Support

We are committed to providing timely and effective support to ensure your development experience is smooth and productive. Our support team is available to assist you with any questions or issues you may encounter.

**Preferred Contact Method: Live Chat**

For the fastest response, please use our live chat feature available through Intercom. This allows us to provide real-time assistance and quickly address your concerns.

**Support Timeframes:**

* **Live Chat:** Typically responds within 1 hour during business hours (9 AM - 5 PM, Monday to Friday).
* **Slack Chat:** Typically responds within 1 hour during business hours (9 AM - 5 PM, Monday to Friday).
* **Email Support:** If you prefer, you can also reach us via email. We aim to respond within 24 hours on business days.

We appreciate your understanding and look forward to helping you!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.plutocracy.io/plutocracy/working-with-plutocracy/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.